topic Re: Billing inquiry in Get Support

Billing inquiry

jqin1313 — Tue, 14 Nov 2023 09:08:55 GMT

Re: Billing inquiry

SourDude1234 — Mon, 13 Nov 2023 19:57:35 GMT

First, check your payment history for any add-ons, etc. If there are none, please contact an agent using the following link. We are also customers so it is best not to share personal information unless you are talking to an agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Monitor the envelope icon on the top right to get the notifcation.

Re: Billing inquiry

Chalupa_Batman — Mon, 13 Nov 2023 19:57:27 GMT

Seriously @jqin1313 ? This is a public forum. You need to delete all that private info now!!

Re: Billing inquiry

dabr — Mon, 13 Nov 2023 19:58:40 GMT

@jqin1313 You should delete your personal information immediately to avoid getting targeted by scammers as you're posting on an open public forum to anyone with internet connection to view. Click the down arrow top right of your post and select edit to modify your post.

If you've changed to a 90 day payment plan, then the full rewards will only be available after completing the first 90 days cycle as far as I'm aware, however, you should be have received any rewards due for the past 30 day payment cycle.

Re: Billing inquiry

jqin1313 — Mon, 13 Nov 2023 20:16:11 GMT

First time post inquiry to public. Thank you for your comments. I did delete personal info.

Re: Billing inquiry

jqin1313 — Mon, 13 Nov 2023 20:19:19 GMT

I did. Thanks.

Re: Billing inquiry

jqin1313 — Mon, 13 Nov 2023 20:38:20 GMT

I've sent a message to billing dept. Thanks for your help.