https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-log-in/m-p/1083590#M756762 <P>I am trying to change my payment method. I can't log in. I have tried resetting my password and still can't log in. I said i forgot my account and you sent an email to the one i was trying to log in with. My wife handles ALL of my computer crap, and now i have to make this new account that i will not know how to use either.</P><P>I guess i could just change providers and save my wife the hassle. She tried to get help but when she gave a PIN that i also don't know, was told you needed to talk to me.&nbsp;</P><P>&nbsp;</P><P>#CS_agent</P> Mon, 13 Nov 2023 17:23:19 GMT Art77 2023-11-13T17:23:19Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-log-in/m-p/1083590#M756762 <P>I am trying to change my payment method. I can't log in. I have tried resetting my password and still can't log in. I said i forgot my account and you sent an email to the one i was trying to log in with. My wife handles ALL of my computer crap, and now i have to make this new account that i will not know how to use either.</P><P>I guess i could just change providers and save my wife the hassle. She tried to get help but when she gave a PIN that i also don't know, was told you needed to talk to me.&nbsp;</P><P>&nbsp;</P><P>#CS_agent</P> Mon, 13 Nov 2023 17:23:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-log-in/m-p/1083590#M756762 Art77 2023-11-13T17:23:19Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-log-in/m-p/1083619#M756783 <P>Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use <STRONG>computer</STRONG> and not phone to log in.</P> Mon, 13 Nov 2023 17:54:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-log-in/m-p/1083619#M756783 Yummy 2023-11-13T17:54:56Z