topic Subscription activation problem in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-activation-problem/m-p/1083169#M756503 <P>Hi,</P><P>I saw that there were some nice promotions at PM so I decided to switch my plan from another company, I did everything like choosing a plan, paid for it already, was trying to use eSIM as my previous one, typed in my previous phone number and IMEI, etc. However, at the very last step on the phone APP, it showed that 'subscription not activated' and asked me to get support, so here I am. Just wondering if there are any solutions to this problem?</P> Sun, 12 Nov 2023 22:59:40 GMT Glossykoo 2023-11-12T22:59:40Z Subscription activation problem https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-activation-problem/m-p/1083169#M756503 <P>Hi,</P><P>I saw that there were some nice promotions at PM so I decided to switch my plan from another company, I did everything like choosing a plan, paid for it already, was trying to use eSIM as my previous one, typed in my previous phone number and IMEI, etc. However, at the very last step on the phone APP, it showed that 'subscription not activated' and asked me to get support, so here I am. Just wondering if there are any solutions to this problem?</P> Sun, 12 Nov 2023 22:59:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-activation-problem/m-p/1083169#M756503 Glossykoo 2023-11-12T22:59:40Z Re: Subscription activation problem https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-activation-problem/m-p/1083174#M756507 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/344389">@Glossykoo</a>&nbsp;</P><P>just hung at the last step, but PM should have charged yiu, so you will need agent to help&nbsp;</P><P>Please submit ticket with them here</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Sun, 12 Nov 2023 19:02:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-activation-problem/m-p/1083174#M756507 hTideGnow 2023-11-12T19:02:23Z