topic Re: Data charge in Get Support

Data charge

Chuck5 — Sun, 12 Nov 2023 16:13:45 GMT

I have 2 Public Mobile accounts under 2 different emails, I look at my data usage and it shows I am being charged data usage when I am in bed asleep. Why?

Re: Data charge

joshua5678 — Sun, 12 Nov 2023 14:16:54 GMT

Apps is stealing datas every time

Re: Data charge

Chuck5 — Sun, 12 Nov 2023 14:18:01 GMT

I should be on wifi as I am connected when I come into my house.

Re: Data charge

Phil_Adelphus — Sun, 12 Nov 2023 14:38:20 GMT

@Chuck5 Public Mobile tallies up your day's data usage and posts it at night, it doesn't mean it is using any at night. Make sure you don't have a setting on in your phone that allows it to switch from cellular data to wifi when it decides the signal is better just to be sure. To be doubly sure, toggle cellular data off at night, but almost certainly it's just PM doing their math while you're asleep