topic My account in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1082404#M755900 <P>My account does not show credit information and thus not able to remove or change payment method</P><P>&nbsp;</P> Fri, 10 Nov 2023 20:21:04 GMT Shawn21 2023-11-10T20:21:04Z My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1082404#M755900 <P>My account does not show credit information and thus not able to remove or change payment method</P><P>&nbsp;</P> Fri, 10 Nov 2023 20:21:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1082404#M755900 Shawn21 2023-11-10T20:21:04Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1082405#M755901 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/343884">@Shawn21</a>&nbsp;</P><P>try using your laptop to log in to your account.</P> Fri, 10 Nov 2023 20:25:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1082405#M755901 hairbag1 2023-11-10T20:25:57Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1082407#M755903 <P>I did, same thing. Shows all except payment options ?</P><P>&nbsp;</P> Fri, 10 Nov 2023 20:27:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1082407#M755903 Shawn21 2023-11-10T20:27:03Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1082409#M755905 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/343884">@Shawn21</a>&nbsp;</P><P>log in to your account / Payments..look to the right side for Manage Subscription...click to see Manage Payment Method. Click to Update Your Payment Info...make your changes and Save.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cred.png"><img src="https://productioncommunity.publicmobile.ca/skins/images/D3FACF6F6C094075401E0AB62A7F087D/responsive_peak/images/image_not_found.png" alt="cred.png" /></span></P> Fri, 10 Nov 2023 20:31:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1082409#M755905 hairbag1 2023-11-10T20:31:44Z