topic Re: Multiple account. Can’t access one??? in Get Support

Multiple account. Can’t access one???

Fuming — Thu, 09 Nov 2023 04:36:45 GMT

Hi. I have a couple accounts. Different login emails, same credit card for both. When I try and login into my second account with its distinct username/email it logs me into my first account associated with a different phone number. Not sure what is up….

Re: Multiple account. Can’t access one???

Fuming — Thu, 09 Nov 2023 03:23:55 GMT

Also how many times do I have to check the “trusted device” with this eversafe thing before it goes away? I’m at like 50 and counting

Re: Multiple account. Can’t access one???

Hollister — Thu, 09 Nov 2023 03:24:11 GMT

@Fuming

Try clearing your browser cache and then open a new window in incognito/private mode.

Re: Multiple account. Can’t access one???

Fuming — Thu, 09 Nov 2023 03:25:35 GMT

On a mobile using the app?

Re: Multiple account. Can’t access one???

softech — Thu, 09 Nov 2023 03:31:08 GMT

@Fuming

are you using iPhone or iPad?

Re: Multiple account. Can’t access one???

Fuming — Thu, 09 Nov 2023 03:36:05 GMT

iPhone. I ditched the app and used safari and it worked. Thanks eh