topic Re: ticket request problem in Get Support

ticket request problem

Abby9 — Wed, 08 Nov 2023 22:09:59 GMT

I couldn’t reply in 90 minutes so my number hasn’t ported to public mobile yet, so i contacted my old provider and they said the issue was resolved and to contact my new provider but i have not been able to do so, as the link for a ticket request is unavailable no matter what or whos device i use. is there anyway you could help me get ahold of someone from public to sort out my account before December 6th? @CS_Agent

Re: ticket request problem

TheSterlinger — Wed, 08 Nov 2023 13:52:32 GMT

You can contact a Public Mobile CS agent here.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: ticket request problem

Abby9 — Wed, 08 Nov 2023 14:07:15 GMT

thank you!

Re: ticket request problem

BKNS27 — Wed, 08 Nov 2023 14:20:50 GMT

@Abby9

I will pm the number for the Porting department so keep your old SIM in your phone for the text.