topic Re: Charged twice in Get Support

Charged twice

Dave709 — Tue, 07 Nov 2023 15:25:55 GMT

I was charged twice upon activation. The links for submitting ticket is not working for me.

hairbag1 — Tue, 07 Nov 2023 15:27:06 GMT

try this link to message a Customer Suppoort person...

watch the little envelop icon on top right side of page will be highlighted when they respond.

mojorising — Tue, 07 Nov 2023 15:27:36 GMT

To contact a CS Agent directly, use the link below.

softech — Tue, 07 Nov 2023 15:28:05 GMT

instead of Chatbot, you can open ticket with support here:

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

On the other hand, also check with your credit card to confirm any chance one of them just a pending charge