topic Re: Sim in Get Support

Sim

Samunruh — Mon, 06 Nov 2023 17:48:18 GMT

How long does it take for sim card's to get deleted? its been 2 weeks already I feel like it's way too long it just says processing nothing like getting shipped or anything, can someone can explain?

Re: Sim

hTideGnow — Mon, 06 Nov 2023 18:09:06 GMT

HI @Samunruh

you want them deleted? or shipped?

It could take as many as 3 weeks for them to ship sim card

I would submit ticket with CS agent and ask them to check the order status. Please message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Sim

Trevor90 — Thu, 22 Feb 2024 21:32:01 GMT

It won’t let me even submit a ticket I just get a black screen