topic Re: I am still waiting for SIM card, more than 10 days. in Get Support

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cathy-SIM — Mon, 06 Nov 2023 17:02:30 GMT

Re: I am still waiting for SIM card, more than 10 days.

hTideGnow — Mon, 06 Nov 2023 15:26:54 GMT

we are just customers here in the community and not support , please remove your picture from your post, we see your address

for your problem, best to submit a proper ticket with agent here and they can check

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: I am still waiting for SIM card, more than 10 days.

hairbag1 — Mon, 06 Nov 2023 15:29:29 GMT

@cathy-SIM

you'll be waiting a bit longer too...could take up to 3 weeks for arrival from Canada Post.

Message a CSA and confirm it's been shipped yet...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

added...as you're near the GTA, these guys sell the sim cards for $3 and they have a local pick up option....

https://canadiancellsupplies.com/collections/sim-cards/products/multi-sim-card-for-standard-micro-nano-devices-prepaid-subscribe-plans-for-public-mobile

Re: I am still waiting for SIM card, more than 10 days.

mojorising — Mon, 06 Nov 2023 15:28:33 GMT

It can take up to 3 weeks to deliver.

If you like, you can contact a CS Agent to inquire on the status at the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: I am still waiting for SIM card, more than 10 days.

cathy-SIM — Mon, 06 Nov 2023 16:49:37 GMT

Re: I am still waiting for SIM card, more than 10 days.

hTideGnow — Mon, 06 Nov 2023 15:37:36 GMT

HI @cathy-SIM

Oracle helped to remove it from your post, but you still need to remove it from your library

go to here

https://productioncommunity.publicmobile.ca/t5/media/gallerypage/user-id/342722/tab/all

move your most to the top right of the image and click X to delete

Re: I am still waiting for SIM card, more than 10 days.

hairbag1 — Mon, 06 Nov 2023 15:36:39 GMT

@cathy-SIM wrote:
tell me how to remove my picture, or can you help mw to remove picture?

One of the nice Oracles already removed it for you. Best not to post personal identification here or in any open forum....that's how the bad-guys get our information.

Re: I am still waiting for SIM card, more than 10 days.

cathy-SIM — Mon, 06 Nov 2023 16:50:28 GMT

Re: I am still waiting for SIM card, more than 10 days.

hairbag1 — Mon, 06 Nov 2023 15:38:45 GMT

@cathy-SIM

yes ...the info has been scrubbed.

Re: I am still waiting for SIM card, more than 10 days.

cathy-SIM — Mon, 06 Nov 2023 16:50:39 GMT

Re: I am still waiting for SIM card, more than 10 days.

hTideGnow — Mon, 06 Nov 2023 16:12:51 GMT

@cathy-SIM wrote:
thank you. can you tell me how to remove all my post in Community Home?

HI @cathy-SIM

you are good for now. Your image is gone. There is no need to remove your post. Community is like most forums, the posts stay so people in the future can search and find them useful 🙂