topic Apps not working with dat in Get Support

Apps not working with dat

Swe — Thu, 09 Nov 2023 14:39:10 GMT

I have a Canada US plan and am currently in the US. When I am not on WiFi, my maps will not load an address and on Facebook, it will not open comments.

Re: Apps not working with data

dust2dust — Sun, 05 Nov 2023 23:22:20 GMT

Set your phone to 4G LTE if it's on 5G. Check that it's connected to either T-Mobile or AT&T. Have you tested real sms texting? Calls?

Re: Apps not working with data

Swe — Mon, 06 Nov 2023 00:10:07 GMT

Changing my network to T-Mobile seems to have fixed my problem. Thanks for your response.

Re: Apps not working with data

dust2dust — Mon, 06 Nov 2023 00:19:57 GMT

T-Mobile can do data on 5G and 4G LTE. AT&T can do data on 4G LTE. So I suggested setting the phone to 4G LTE so that the phone can switch between the two roaming partners as reception allows.