topic Re: Call forwarding to UAE in Get Support

Call forwarding to UAE

DjamelAbdell — Sun, 05 Nov 2023 16:08:53 GMT

Hi,

I would like to set up a call numbers to number in United Arab Emirates (UAE). But, it was not successful.

The error message I get is:

Failed to read data

Something went wrong. Check you SIM card or network connection, then try again.

For your info, I am able to send SMS to a UAE number but I can not call it.

If there is a bundle that I should take before making calls to UAE, please let me know.

Thank you

Re: Call forwarding to UAE

Chalupa_Batman — Sun, 05 Nov 2023 16:12:10 GMT

Hello @DjamelAbdell

You can only call forward to Canadian numbers. You can not use your service out there. Can only be used in Canada and US.

https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding

Re: Call forwarding to UAE

DjamelAbdell — Sun, 05 Nov 2023 16:14:47 GMT

Thank you for you quick answer.

What about calling UAE number? I am not able to call a UAE number but I send an SMS.
Any plan you recommend for that?

Re: Call forwarding to UAE

Chalupa_Batman — Sun, 05 Nov 2023 16:18:07 GMT

Hi @DjamelAbdell

Here is a list of where you can call with PM

Countries included in international long distance include: Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela. Calls must originate from Canada. Any unused minutes will roll over to your next cycle.

Since it's not there, you won't be able to call there.