topic Re: error processing in Get Support

error processing

DirkBike — Sat, 04 Nov 2023 22:21:40 GMT

I'm trying to enter new credit card info but "error processing your request" keeps showing up, what next?

Re: error processing

BKNS27 — Sat, 04 Nov 2023 22:31:46 GMT

@DirkBike

Try clearing the cache and go incognito on your browser before login to your account.

Re: error processing

maximum_gato — Sat, 04 Nov 2023 23:17:51 GMT

@DirkBike

Have you activated the new card yet via your card account or by making a pin # purchase?

Re: error processing

DirkBike — Sun, 05 Nov 2023 11:42:54 GMT

Hi, thank you, after a frustrating time with Public Mobile I decided to do some purchasing with my new card, then I remembered the little sticker on the card, sure enough, now I'll just have to wait for the stores to open and go to town.😳