topic Re: Number transfer in Get Support

Number transfer

bethavery — Sat, 04 Nov 2023 19:05:40 GMT

I didn’t confirm the number transfer request from my previous provider within 90mins and now my phone doesn’t work, what should I do?

Re: Number transfer

Chalupa_Batman — Sat, 04 Nov 2023 19:06:35 GMT

Hi @bethavery

I would try rebooting your phone with the PM SIM card in it. If that doesn't work, please look in the top right corner for a private message as I'll send you the porting team number to assist you.

Re: Number transfer

bethavery — Sat, 04 Nov 2023 19:08:29 GMT

I have an esim, tried to reboot but it wouldn’t work

Re: Number transfer

bethavery — Sat, 04 Nov 2023 19:08:57 GMT

Bell was my previous provider

Re: Number transfer

dust2dust — Sat, 04 Nov 2023 19:11:38 GMT

I know the link says Koodo and you're coming here but the number is for porting help. You need them to re-trigger the port request that then goes to Bell and they transfer the number and close the old account.