topic No service in Get Support

No service

cjss — Fri, 03 Nov 2023 15:30:35 GMT

I am a new subscriber with new SIM card in the phone. Phone still indicates no service.

BKNS27 — Fri, 03 Nov 2023 15:33:43 GMT

Did you pick a new number or ported your old number over to PM?

hTideGnow — Fri, 03 Nov 2023 15:42:17 GMT

if it shows no service, it is a sim card and account setup problem (whether you ported in number or not)

try to reboot the phone once, or try your sim card on another phone

If same, please submit a ticket with CS Agent here, they can refresh the account and make it works:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437