https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-Ons/m-p/1078704#M753372 <P><SPAN>You can check your add on if you go to your account and add-on usage &nbsp;to see how much you have left.</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5867.jpeg" style="width: 828px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/98372iA2DF0A99B4E807DB/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_5867.jpeg" alt="IMG_5867.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5868.jpeg" style="width: 828px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/98373i9F7BFAF6E7453757/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_5868.jpeg" alt="IMG_5868.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5870.jpeg" style="width: 828px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/98374iA6953F8E2263F226/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_5870.jpeg" alt="IMG_5870.jpeg" /></span></P> Fri, 03 Nov 2023 14:08:13 GMT TheSterlinger 2023-11-03T14:08:13Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-Ons/m-p/1078702#M753370 <P>I paid for add ons on Nov. 1 and am still do not have any add on services working.&nbsp; Why?</P> Fri, 03 Nov 2023 13:58:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-Ons/m-p/1078702#M753370 Lydiavan 2023-11-03T13:58:55Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-Ons/m-p/1078703#M753371 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/341526">@Lydiavan</a>&nbsp;</P><P>what add-on did you buy?</P><P>reboot phone once and see if you can start using it</P><P>and use Incognito/Private/secret mode to login My Account and check again</P><P><SPAN>If same, please submit a ticket with CS Agent here:</SPAN><BR /><SPAN>&nbsp; &nbsp; &nbsp; &nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 03 Nov 2023 14:01:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-Ons/m-p/1078703#M753371 hTideGnow 2023-11-03T14:01:53Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-Ons/m-p/1078704#M753372 <P><SPAN>You can check your add on if you go to your account and add-on usage &nbsp;to see how much you have left.</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5867.jpeg" style="width: 828px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/98372iA2DF0A99B4E807DB/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_5867.jpeg" alt="IMG_5867.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5868.jpeg" style="width: 828px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/98373i9F7BFAF6E7453757/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_5868.jpeg" alt="IMG_5868.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5870.jpeg" style="width: 828px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/98374iA6953F8E2263F226/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_5870.jpeg" alt="IMG_5870.jpeg" /></span></P> Fri, 03 Nov 2023 14:08:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-Ons/m-p/1078704#M753372 TheSterlinger 2023-11-03T14:08:13Z