topic public mobile points in Get Support

public mobile points

kibble1 — Fri, 03 Nov 2023 10:20:03 GMT

If I use my points to buy extra data, does it expire at the end of the month like my monthly allotment of 250mg or does it stay on my cell phone until i use it?

Re: public mobile points

kb_mv — Fri, 03 Nov 2023 11:18:37 GMT

@kibble1All add on data (Canada) purchases expire after 30 days.

Re: public mobile points

Sansan — Fri, 03 Nov 2023 11:26:05 GMT

It only works in Canada and will expire after 30 days. Any unused amount will be lost.

Re: public mobile points

HALIMACS — Fri, 03 Nov 2023 12:14:24 GMT

Though it’s been suggested, however, I’m not 100% certain, that if one buys an additional add on before the first one expires, that the 30 day deadline moves up to match the latest data add on purchased.