topic Re: What happens when i used up my data. in Get Support

What happens when i used up my data.

david82 — Thu, 02 Nov 2023 05:49:22 GMT

I am currently on $15 a month with 250 MB. Just wondering what will happen if I used up my monthly data. Will they just stop my data, or they will slow it down so I can keep using it ?

Re: What happens when i used up my data.

dust2dust — Thu, 02 Nov 2023 05:52:02 GMT

It just stops.

Re: What happens when i used up my data.

HALIMACS — Thu, 02 Nov 2023 09:44:46 GMT

Valid question @david82

For the smaller entry level plans such as the $15 and $25 plans, Public Mobile provides a bucket of 3G data which is done when it's consumed for the cycle. After that the only way to access data is to purchase an add-on.

For the higher value plans, they have introduced unlimited data on selected plans which significantly reduces the data speed after the allocated data bucket is used.

Re: What happens when i used up my data.

softech — Thu, 02 Nov 2023 11:50:51 GMT

@david82 for the $15;plan, once data is used up, it will just stop. Only the new 5Gbolan has unlimited data at reduced speed

In your case with a $15 plan, if data runs out, you can buy extra data add-on, which have. 30 days expiry, or ask support to help to renew your plan early, or change plan using change now option to start a new plan immediately

Re: What happens when i used up my data.

hairbag1 — Thu, 02 Nov 2023 13:16:05 GMT

@david82

@softech wrote:
@david82 for the $15;plan, once data is used up, it will just stop. Only the new 5Gbolan has unlimited data at reduced speed
In your case with a $15 plan, if data runs out, you can buy extra data add-on, which have. 30 days expiry, or ask support to help to renew your plan early, or change plan using change now option to start a new plan immediately

But...be mindful of when to purchase the add-on. Let's assume you do buy the add-on, then when regular plan renewal occurs...your phone starts using regular plan data...even if you still have somma the add-on data remaining. The 30 day clock will keep ticking and add-on data could be expired before you use it.