topic Re: Email in Get Support

Email

Brojax — Thu, 02 Nov 2023 01:39:33 GMT

I forgot the email that i used to setup my account. I’m having an issue with my phone going directly to voicemail. Is there any way to get into my account?

Re: Email

softech — Thu, 02 Nov 2023 01:46:39 GMT

@Brojax

support can help to sort this out, please open ticket with them here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Email

dust2dust — Thu, 02 Nov 2023 02:33:48 GMT

Use the forgot email link and it will send an email to the registered account. Look in all your possible email inboxes for it and that would be the registered email address.
Did you recently port your number over? Did you leave the old sim in a phone and confirm the transfer text?

Re: Email

computergeek541 — Thu, 02 Nov 2023 03:01:05 GMT

unnecessary repetition