topic Re: Email to SMS Bridge in Get Support

Email to SMS Bridge

thecynic — Wed, 01 Nov 2023 23:41:14 GMT

Hi there,

I'm trying to use the Email to SMS Bridge that Telus + all Telus MVNOs have: (number)@mms.mb.telus.com.

This works fine if I'm emailing it myself, but when I try to use that email for certain services (particularly my library), I find I'm not receiving messages.

Does anyone know if Telus/PM does any spam filtering on incoming emails to their bridge?

Thanks.

Re: Email to SMS Bridge

hTideGnow — Wed, 01 Nov 2023 23:43:37 GMT

hi @thecynic

I don't think Telus has any filter

but you sure you are sending email to sms without any special characters? Any subject line? try with or without

Re: Email to SMS Bridge

softech — Wed, 01 Nov 2023 23:44:48 GMT

@thecynic

try the different domain

MMS Domain:

@mms.mb.telus.com

@mms.koodomobile.com

@mms.telusmobility.com

SMS Domain:

@msg.telusmobility.com

@msg.telus.com

@msg.koodomobile.com

Re: Email to SMS Bridge

Korth_ — Thu, 02 Nov 2023 00:05:20 GMT

https://productioncommunity.publicmobile.ca/t5/Get-Support/can-I-send-email-to-sms-public-mobile-user-like-Roger-Bell-Telus/td-p/7981

Send email to ##########@msg.telus.com

Worked for my gmail to my number, worked for friend's email to my number, worked for my gmail and my hotmail to a friend's (referral's) number. We were sitting in the same room, no long distance complications involved lol.

Re: Email to SMS Bridge

thecynic — Thu, 02 Nov 2023 00:07:19 GMT

Thanks for all of the different domains, but they all have the same effect.

Re: Email to SMS Bridge

Chalupa_Batman — Thu, 02 Nov 2023 00:18:42 GMT

They may be blocking your library if that is indeed the only one thinking it's spam. Perhaps you can try putting the email address into your contact list on your phone, reboot and then try the links below again.

If all else fails, you can reach out to a CS Agent for further advice.

To contact a Customer Service Agent, please click on the following link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Please be sure to keep an eye on the top right corner where you’ll see this icon show up.

Re: Email to SMS Bridge

Korth_ — Thu, 02 Nov 2023 01:10:26 GMT

You should limit the emails to standard SMS format - plaintext, no emotes or images, no special chars, 160-char max limit. And just submit the sender, recipient, message body - no subject line or CC/etc which might confuse the SMSC machinery.