Moving from Telus

JMikeG — Wed, 01 Nov 2023 20:10:26 GMT

What is the procedure for moving from Telus to PM?

Re: Moving from Telus

softech — Wed, 01 Nov 2023 20:14:25 GMT

@JMikeG

you can activate PM service and submit the porting request at the same time

Make sure Telus account is still active. Login to your Telus account and make note of the account number

Next, decide if you want to use eSIM or physical sim card. If physical sim, get a Public Mobile sim card from

local Telus/Koodo/Mobile Klinik stores: https://www.publicmobile.ca/en/bc/pick-up-SIM (call ahead to confirm availability )
Amazon.ca: https://www.amazon.ca/dp/B07R6P5KBB/ (Free 7 to 10 days Shipping)
PM online: https://www.publicmobile.ca/sim-card (Delivery could take anywhere from 5 days to 3 weeks)

Once you have the sim card, activate your account by using the PM app (preferred way) or online on PM web site - https://www.publicmobile.ca/plans , pick a plan and click Subscribe. (Please note you can start from the site but you will still need to download the app to complete the activation after the payment step).
After the payment step, you will get to the phone number step. You will request to Transfer your exiting number instead of picking a new number. Please provide your current phone number and the account number of the old provider as the porting info.

Once activation is completed , still have the Telus sim card in your phone. Telus will send you a SMS and ask your permission for the porting. You need to reply YES within 90 mins for the porting to complete

Once replied yes, you can put your PM sim card in a phone and wait for incoming calls to come. Reboot your phone ever 30 mins and test incoming call from another line. If incoming call reaches your PM sim card, then the Porting is completed

Re: Moving from Telus

Yummy — Wed, 01 Nov 2023 20:21:16 GMT

Get PM SIM, open PM account, I suggest pick ANY available number. After confirming service (all working, calls/sms/data) initiate number transfer.

Keep your Telus SIM in your phone, reply Yes within 90 minutes on authorization SMS from Telus. All done.

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Moving from Telus

Re: Moving from Telus

Re: Moving from Telus