topic Re: Resend port request in Get Support

Resend port request

KateU — Wed, 01 Nov 2023 14:41:56 GMT

Can someone please give me the number to call to have the port request resent? Virgin acknowledged that I approved the request but they cancelled it anyway.

Right now I have the Public SIM in my phone and of course can't receive texts or calls. Everything else is working.

Re: Resend port request

hairbag1 — Wed, 01 Nov 2023 14:46:10 GMT

@KateU

check the little envelop icon.

Re: Resend port request

JRod — Wed, 01 Nov 2023 14:51:33 GMT

@KateU

I’ve sent you the number to your community mailbox. Please go look for it there.

You can also hit this link to go directly to your mailbox:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Resend port request

KateU — Wed, 01 Nov 2023 14:53:04 GMT

Thanks. I'm waiting for a rep. Trying to be less angry with Virgin while I wait 😂