https://productioncommunity.publicmobile.ca/t5/Get-Support/Subcription-not-activated/m-p/1077406#M752512 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/340938">@Khush8393973</a>&nbsp;</P><P>we are all just customers trying to help, so you need to give us more details</P><P>physical sim or esim?</P><P>did you use the app to complete the second half of the subscription? if you just use the web and didn't use the app, the activation was not completed</P><P>If you rather talk to PM agent, please submit ticket here''</P><P><SPAN>&nbsp; &nbsp; &nbsp; &nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>&nbsp;</P> Tue, 31 Oct 2023 18:34:04 GMT hTideGnow 2023-10-31T18:34:04Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subcription-not-activated/m-p/1077397#M752508 Wed, 01 Nov 2023 05:46:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subcription-not-activated/m-p/1077397#M752508 Khush8393973 2023-11-01T05:46:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subcription-not-activated/m-p/1077401#M752510 <P>More details, please?</P> Tue, 31 Oct 2023 18:24:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subcription-not-activated/m-p/1077401#M752510 mojorising 2023-10-31T18:24:36Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subcription-not-activated/m-p/1077404#M752511 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/340938">@Khush8393973</a>&nbsp;</P><P>More details would be helpful.&nbsp; If you started activation on website, you will need to finish the activation on the Public mobile app.&nbsp;</P><P><A href="https://www.publicmobile.ca/en/ab/get-help/articles/subscribing" target="_blank">https://www.publicmobile.ca/en/ab/get-help/articles/subscribing</A></P><P>&nbsp;</P> Tue, 31 Oct 2023 18:29:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subcription-not-activated/m-p/1077404#M752511 Dunkman 2023-10-31T18:29:00Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subcription-not-activated/m-p/1077406#M752512 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/340938">@Khush8393973</a>&nbsp;</P><P>we are all just customers trying to help, so you need to give us more details</P><P>physical sim or esim?</P><P>did you use the app to complete the second half of the subscription? if you just use the web and didn't use the app, the activation was not completed</P><P>If you rather talk to PM agent, please submit ticket here''</P><P><SPAN>&nbsp; &nbsp; &nbsp; &nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>&nbsp;</P> Tue, 31 Oct 2023 18:34:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subcription-not-activated/m-p/1077406#M752512 hTideGnow 2023-10-31T18:34:04Z