topic Error code M.8701 account configuration error in Get Support

Error code M.8701 account configuration error

Cheryl9 — Tue, 31 Oct 2023 02:09:01 GMT

Says my payment was processed, but an account configuration error occurred. Please submit a ticket and finish creating account. error code was M.8701

Re: Error code M.8701 account configuration error

esjliv — Tue, 31 Oct 2023 02:15:16 GMT

@Cheryl9 so we're you given ways to submit a ticketti customer support? Select any links if so.

If not, Methods to contact Public Mobile Customer Support (CSA) below:

1-Normally Faster - use this link to: Get Help With Public Mobile Chatbot], also found in various places in Public webpages, and bottom right corner of the page (See the Chat Bubble),

2-OR, go to your ENVELOPE at the top right of your Community Account which is where your Inbox and Sent messages are. Select the orange/peach color box with the pencil inside it to start a new message. Type CS_Agent in the SEND TO box. This will create a private message to Public Mobile Customer Support.

Re: Error code M.8701 account configuration error

Phil_Adelphus — Tue, 31 Oct 2023 11:34:25 GMT

@Cheryl9 Are you using the website or the Public Mobile app? The app is needed to complete activation