topic Re: Referral Reward in Get Support

Referral Reward

Bolu — Sat, 28 Oct 2023 01:06:40 GMT

How soon after someone activates their line using my code will I get $1?

Re: Referral Reward

mojorising — Sat, 28 Oct 2023 01:14:09 GMT

Within 72 hours. If it goes past that, message a CS Agent at the the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep checking your Community inbox envelope icon on top right after the ticket is submitted. CS Agent will reply to you there.

Re: Referral Reward

Hollister — Sat, 28 Oct 2023 01:40:05 GMT

@Bolu

If someone used your referral code you will receive one point on your renewal date as long as that person you referred is still active.

Re: Referral Reward

Sansan — Sat, 28 Oct 2023 01:40:07 GMT

Each situation will be different but I recievd mine within 30 minutes. But as someone said it can take up to 72 hours.

Re: Referral Reward

hairbag1 — Sat, 28 Oct 2023 01:42:37 GMT

@Bolu

you might get a Cha-Ching message from PM when $ is applied to your account.

Re: Referral Reward

Chalupa_Batman — Sat, 28 Oct 2023 01:48:10 GMT

Semi off topic but humorous... I have Jerry MaGuire SHOW ME THE MONEY clip in audio every time I get one of those Cha-Ching messages. I giggle each time.

Re: Referral Reward

HALIMACS — Sat, 28 Oct 2023 01:51:08 GMT

@Bolu

so long as they activated using your exact referral code, and you were not within a couple days of your renewal, you would see it on your next renewal.

If you did not see it on your renewal, that most likely means they either did not use your referral code or they entered it incorrectly.

If they did not use a referral code, they would need to contact the customer support agents to have it applied.

If they mis-entered the referral code, and it was accepted on the activation, someone else has now benefitted from the referral and it cannot be changed.

Re: Referral Reward

computergeek541 — Sat, 28 Oct 2023 02:07:29 GMT

@mojorising wrote:
Within 72 hours. If it goes past that, message a CS Agent at the the link below.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep checking your Community inbox envelope icon on top right after the ticket is submitted. CS Agent will reply to you there.

The 72 hour time frame is for the new customer to receive the $10 account credit.