topic Re: Payment for double plan switch in Get Support

Payment for double plan switch

Myan48 — Fri, 27 Oct 2023 14:45:17 GMT

Hi,

I switched my monthly plan and then switched it again to a 90-day plan within 5 minutes. Will I be double charged for the monthly plan?

hairbag1 — Fri, 27 Oct 2023 14:48:17 GMT

if the 1st switch was successful...then yes, you paid twice. Send a message to CSA to ask for credit...

softech — Fri, 27 Oct 2023 14:49:26 GMT

@Myan48 If you used Change Now option, then Yes, PM will charge you both times. But it is fixable, please message support and they can help

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Myan48 — Fri, 27 Oct 2023 15:18:00 GMT

Will do, thanks!