Eversafe phone code

Brian92 — Fri, 27 Oct 2023 02:12:36 GMT

I lost my phone recently and I bought a new one with a new Sim card, but cannot access my account without having the phone code through eversafe, I'm unable to get code due to not having my old phone anymore and would like to be able to access my account to switch to my new Sim. Any help would be appreciated. Thank you

Re: Eversafe phone code

softech — Fri, 27 Oct 2023 02:18:47 GMT

@Brian92 yes, if you can access My Account, you can update the sim card number yourself from Profile age

For the security code problem , you should be able to receive via email instead. On the screen it is expecting you to enter the code, click Didn't get the code? or Resend code and then choose Send email

if that does not work , please open ticket with support by direct message here and they can help to update the sim card number https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

topic Eversafe phone code in Get Support

Eversafe phone code

Re: Eversafe phone code