topic Re: No data in Get Support

No data

Anthony80 — Thu, 26 Oct 2023 13:06:59 GMT

I am able to make calls, but I have no data service... Data was working fine until yesterday. I have done all the basic fixes, still not working. Any suggestions?

Re: No data

hTideGnow — Thu, 26 Oct 2023 13:11:17 GMT

HI @Anthony80

maybe all data used up? Login My Account using Incognito/Private/Secret mode on your browser and check if there is any data left

Also, you tried you sim in another phone just in case it is a phone problem?

and make sure you don't have Data limiter on, it could be the device's data limiter itself

Re: No data

TheSterlinger — Thu, 26 Oct 2023 14:47:32 GMT

If you have checked that you have data and it’s not finished then, try turning on airplane mode then turning it back off. If a certain app isn’t getting data make sure it’s on for that app in settings (goes for android and iOS).

Re: No data

Anthony80 — Thu, 26 Oct 2023 19:55:33 GMT

Thank you. I got it figured out.