topic Re: Auto renewal in Get Support

Auto renewal

alexpopescu — Tue, 04 Jan 2022 20:31:22 GMT

Hello, I have selected the auto-renewal payment option and I was wondering what happens if the plan I selected at a certain price point is not longer available. Will I be paying the original price that I signed up for or would the system automatically charge me a new price point?

Thank you!

Re: Auto renewal

makkahn28 — Sun, 18 Sep 2016 16:20:13 GMT

Hi. Allow me to give you an example.

For me, my 90 Day plan is Unlim Can-US Talk, Global Txt and 6 GB Data.

I initially paid $176

When PM announced changes to 90 day Plans a bit, my plan stayed the same, but price was readjusted to $150

I had to request a manual update from a PM Rep to adjust fee, but all in all, if your plan is no longer available, and still on auto-pay your plan will continue on

Re: Auto renewal

makkahn28 — Sun, 18 Sep 2016 16:22:24 GMT

If hte plan you're on is no longer available, and price still the same, AS LONG AS YOU DO NOT MAKE ANY Changes your plan is Grandfathered in