topic Re: Billing texts in Get Support

Billing texts

motozark1 — Tue, 24 Oct 2023 16:11:03 GMT

I am no longer receive texts for payments or successful payments. Had something changed?

Re: Billing texts

will13am — Tue, 24 Oct 2023 16:12:15 GMT

@motozark1 , the billing texts seem to have been removed at the same time that Public Mobile embarked on the so called subscription campaign.

Re: Billing texts

JRod — Tue, 24 Oct 2023 16:12:47 GMT

@motozark1

It just seems to be hit and miss as to what texts you actually get. For myself I have never received a payment successfully received text. When was the last time you received one of these texts?

Re: Billing texts

hTideGnow — Tue, 24 Oct 2023 16:13:34 GMT

HI @motozark1

yes, it changed. we have not got this text for couple months already, at least 4 months, I think

Re: Billing texts

Meow — Tue, 24 Oct 2023 16:26:04 GMT

Correct, no more reminders to renew subscription and 'thank you' after successful payment since March/April 2023 (or about that time if I remember correctly).

Re: Billing texts

motozark1 — Tue, 24 Oct 2023 16:29:43 GMT

I haven't received one since June, I was just wondering if something was broken as it was a good update to receive.