topic Re: Can not make a call. Get 7B1 error in Get Support

Can not make a call. Get 7B1 error

Vic32 — Tue, 24 Oct 2023 09:29:56 GMT

Can not make any calls or get to voicemail. Get 7B1 not on network.

Have done all the resets, SIM card out, and turn off phone.

I have data and can text

Just recently changed plan

Also can not make a ticket with error xxx

Re: Can not make a call. Get 7B1 error

HALIMACS — Tue, 24 Oct 2023 09:54:18 GMT

@Vic32

This is usually a temporary error and will resolve itself.

Try again in a short while if all other services work such as texting and data.

To contact a Customer Support Agent, send a private message to Customer Support Agent by clicking here. You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar, or tap your Avatar down in Messages.

Re: Can not make a call. Get 7B1 error

Vic32 — Tue, 24 Oct 2023 12:50:22 GMT

Thanks

It has been since October 18th. It worked up to Oct 17th when my plan switched over