topic Re: Line busy? in Get Support

Line busy?

leepete1 — Tue, 24 Oct 2023 04:18:51 GMT

Hello! I'm from Hamilton ON and me and my moms phones are both saying line busy we can't call out or receive calls. We cant even call voicemail. I did receive a public mobile account verification text though. I've rebooted phone, i've reinstalled sim and I even disabled account on public site and then turned it back on.

Thanks for any help!

Re: Line busy?

computergeek541 — Tue, 24 Oct 2023 04:25:18 GMT

@leepete1 wrote:
Hello! I'm from Hamilton ON and me and my moms phones are both saying line busy we can't call out or receive calls. We cant even call voicemail. I did receive a public mobile account verification text though. I've rebooted phone, i've reinstalled sim and I even disabled account on public site and then turned it back on.

This is almost certaintly a network issue. While you could contact a Publci Mobile customer support agent to ask about this, I suspect that the problem could end up fixing itself.

Re: Line busy?

leepete1 — Tue, 24 Oct 2023 04:30:49 GMT

It's back to working was only down like 30 mins!