topic Re: Reactive my account please in Get Support

Reactive my account please

rrwfreedom — Tue, 04 Jan 2022 20:31:06 GMT

I have topped and changed the plan since service been suspended at renewal day which can is today, but still not back to active, please help

Re: Reactive my account please

NDesai — Sun, 18 Sep 2016 02:46:06 GMT

If you have sufficient funds and your account currently says Expired, don't worry, everything will be normal by tomorrow morning. You should not have any interruptions with the services.

Re: Reactive my account please

rrwfreedom — Sun, 18 Sep 2016 12:22:50 GMT

Still not working

Re: Reactive my account please

Luddite — Sun, 18 Sep 2016 15:34:42 GMT

Try rebooting your phone and also check your account to ensure it now says active and the plan is correct.

While you are doing that let's notify our moderator @Shazia_K to assist you in case that does not work.

Re: Reactive my account please

Shazia_K — Sun, 18 Sep 2016 15:56:50 GMT

Hey @rrwfreedom,

I'm sorry about this,

I was unable to locate your account, is it possible to send me a private message with your Public Mobile phone number?

Thanks,

Shazia