topic Accidently bought data twice in Get Support

Accidently bought data twice

NorLap — Sat, 21 Oct 2023 17:06:19 GMT

Never mind. Contacting customer support

Re: Accidently bought data twice

hairbag1 — Sat, 21 Oct 2023 17:01:10 GMT

@NorLap

you can ask for credit to your account. Use this link to contact CSA..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Accidently bought data twice

HALIMACS — Sat, 21 Oct 2023 17:01:36 GMT

@NorLap

normally there are no refunds here, but if you ask the customer support agents nicely, they may credit the second purchase to your available funds

To contact a Customer Support Agent, send a private message to the Customer Support Agents by clicking here

You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.