topic Re: Sim Card Reactivation in Get Support

Sim Card Reactivation

Grace23 — Sat, 21 Oct 2023 15:23:25 GMT

I travelled out of the country for 2 months and I requested for suspension of service. I am back and want my service restored

Re: Sim Card Reactivation

kb_mv — Fri, 20 Oct 2023 21:25:07 GMT

@Grace23 wrote:
I travelled out of the country for 2 months and I requested for suspension of service. I am back and want my service restored

@Grace23 Customer Service suspended your service for you? To resume service go into your account , make a payment and resume/restore your subscription.

Re: Sim Card Reactivation

hairbag1 — Fri, 20 Oct 2023 21:24:48 GMT

@Grace23

you can get going again by dialing 611 to add $$ to your account using your registered credit card. Then reactivate your account.

Re: Sim Card Reactivation

Grace23 — Fri, 20 Oct 2023 21:29:55 GMT

sounds good. I am going to do that right away and see how it goes. Thanks