topic Questions about Limited time offer in Get Support

Questions about Limited time offer

maple_leaf — Fri, 20 Oct 2023 19:12:37 GMT

I have a few questions about this limited time offer for a 90-day sub at $50/mo, 60GB CAN-US.

https://productioncommunity.publicmobile.ca/t5/Announcements/Limited-Time-Sale-60GB-Canada-US-plan-for-50-month-on-90-day/td-p/1070861

1) The plan details listed in announcements indicate unlimited Canada-wide minutes. Should this read Unlimited CAN-US minutes?

2) Plan details in announcements indicate reduced speed data up to 512kbps after exceeding the 60GB data allowance. Is this correct for this CAN-US plan?

3) Plan details indicate $3.25/mo in reward points (5% * $65.). Do you still receive $3.25 in reward points despite paying $50/mo with a 90-day subscription?

Cheers.

Re: Questions about Limited time offer

hTideGnow — Fri, 20 Oct 2023 19:13:48 GMT

@maple_leaf

1. you are correct, unlimited Canada US min

2. no unlimited reduced speed data for Canada US plan

3. the points is always 5% to the amount you pay. Actually, some people would get less if they have available funds from earlier, would be just 5% times amount actually paid before tax

Re: Questions about Limited time offer

maple_leaf — Fri, 20 Oct 2023 19:19:52 GMT

Thanks @hTideGnow . So, why isn't this clear within the announcement? I assumed the answers were as you stated, but the Announcement needs to be corrected and/or clarified. This is just one reason PM customers become frustrated. Cheers.

Re: Questions about Limited time offer

hTideGnow — Fri, 20 Oct 2023 19:25:05 GMT

hi @maple_leaf

Usually the announcement or plan details are a bit rush to be published and they need us to help out to explain. That's why they need the Community here..LoL

Re: Questions about Limited time offer

Gimmie — Sat, 21 Oct 2023 23:33:01 GMT

With these 90 day plans, is the 60gb for the entire 90 days or would you receive 180gb?

Re: Questions about Limited time offer

dust2dust — Sat, 21 Oct 2023 23:34:38 GMT

@Gimmie- 180