Service issues

Aml2 — Fri, 20 Oct 2023 18:23:55 GMT

I have tried to get a ticket for support but a 404 error continues to come up. When I'm at my house, my phone service comes and goes but is mostly not working at all. I cant make or recieve calls and text messages. When I'm in other locations like the town I work in I have no issues with service. The service issues when I'm at home just started happening a few weeks ago. I've had public mobile for several years.

Re: Service issues

HALIMACS — Fri, 20 Oct 2023 18:26:11 GMT

@Aml2

it is unusual that this problem just started and hasn’t always occurred

definitely reach out to the customer support agents.

Perhaps they can reprovision your account to help with this. Make sure they are aware it was not an issue before at the same location.

To contact a Customer Support Agent, send a private message to the Customer Support Agents by clicking here

You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

topic Re: Service issues in Get Support

Service issues

Re: Service issues