https://productioncommunity.publicmobile.ca/t5/Get-Support/5g-not-working/m-p/1071940#M748950 <P>Hello, I’m a new customer to public mobile. I switched from Rogers to public mobile with my iPhone 12 mini which I financed through Rogers. I live in a big metropolitan area that has 5g service but my phone is only connecting to LTE. I have an e-sim rather than a physical sim card. Could someone please explain how to get connected to 5g network?</P><P>&nbsp;</P><P>thank you</P> Sat, 21 Oct 2023 15:21:44 GMT Gk94 2023-10-21T15:21:44Z https://productioncommunity.publicmobile.ca/t5/Get-Support/5g-not-working/m-p/1071940#M748950 <P>Hello, I’m a new customer to public mobile. I switched from Rogers to public mobile with my iPhone 12 mini which I financed through Rogers. I live in a big metropolitan area that has 5g service but my phone is only connecting to LTE. I have an e-sim rather than a physical sim card. Could someone please explain how to get connected to 5g network?</P><P>&nbsp;</P><P>thank you</P> Sat, 21 Oct 2023 15:21:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/5g-not-working/m-p/1071940#M748950 Gk94 2023-10-21T15:21:44Z https://productioncommunity.publicmobile.ca/t5/Get-Support/5g-not-working/m-p/1072002#M748951 <P>Have you updated the OS? Gone in to settings, general, about to see if any updates happen? Set the phone to use 5G?</P> Thu, 19 Oct 2023 16:07:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/5g-not-working/m-p/1072002#M748951 dust2dust 2023-10-19T16:07:06Z