topic Re: Reactivate in Get Support

Reactivate

Lai2 — Sat, 21 Oct 2023 07:15:52 GMT

Hi,

May I know if I could reactivate a suspended number in an Asian country? Can I receive the OTP from Asia? Thanks

Re: Reactivate

JRod — Thu, 19 Oct 2023 20:35:39 GMT

You can login to the account by using a web browser or the app and then hitting the didn’t receive code button to have it sent to your email in order to access the account and resume payment:

Just know that you will not get any service while you are there. But you can make a payment by logging into the account using the steps outlined above.

Re: Reactivate

BKNS27 — Thu, 19 Oct 2023 20:49:58 GMT

@Lai2

You can login to your account and have the 2FA code sent by email to access your account in Asia or you can call 1-855-4PUBLIC to make a CC payment.

Best the is to make a payment while we n Canada by the suggestions as login as you make a payment before 90 days to keep your account, SIM working and keep your number.

Re: Reactivate

hTideGnow — Thu, 19 Oct 2023 21:44:08 GMT

hi @Lai2

using email to receive the 2FA is one way

another way is to use VoIp app TextNow, call 1-855-4PUBLIC an pay with your 4 digits PIN, of course you need to know your PIN