topic Re: Data Charges in Get Support

Data Charges

TLD441 — Wed, 18 Oct 2023 20:20:18 GMT

Hello all, reaching out last several months my data keeps getting used up while my phone is not in use late at night. Does anybody know why?

Re: Data Charges

hTideGnow — Wed, 18 Oct 2023 20:24:24 GMT

hi @TLD441

the data usage on usage log is not real time. They only update twice a day. So, it is a combined usage for couple hours before that entry time.

Re: Data Charges

dust2dust — Wed, 18 Oct 2023 20:24:53 GMT

The usage details are delayed to about twice a day. The overview bar is almost immediate. Do you leave your cell data on?

Re: Data Charges

TLD441 — Wed, 18 Oct 2023 23:41:32 GMT

Yes but I am virtually always on wifi at work and home other than an hour a day travelling to and from work. I don't use the phone during that hour.

Re: Data Charges

dust2dust — Wed, 18 Oct 2023 23:47:21 GMT

It's accumulated usage. I would not place much attention on the usage details. Were you just looking at things in your account and came across that and wondered how? Are you thinking you're using more data than you think you should?