topic Re: How to change the contact info on 2 step verification when signing in in Get Support

How to change the contact info on 2 step verification when signing in

Tamera — Wed, 18 Oct 2023 21:09:28 GMT

I am going out of the country, and will not have access to my SIM card and public mobile number. However, I’d like to be able to access my account while out of country.
When I sign in on a new device it sends a “confirmation code” to my cell phone.
I want it to send that confirmation code to my email instead.
any ideas where I go to change these details?

Re: How to change the contact info on 2 step verification when signing in

BKNS27 — Wed, 18 Oct 2023 21:14:10 GMT

@Tamera

You can login to your account and hit Resend Code/Didn’t Receive Code then you have the option to send the 2FA code by email.

Re: How to change the contact info on 2 step verification when signing in

JRod — Wed, 18 Oct 2023 21:19:01 GMT

@Tamera

Login to your account on the self serve portal, go to the profile tab, then click manage eversafe ID. From here you can remove your phone number and once that’s gone you will only have the codes sent to your email.

If you do it this way the code will automatically send to your email and you won’t have to hit “Didn’t receive code” to have it sent to your email.

Re: How to change the contact info on 2 step verification when signing in

Meow — Wed, 18 Oct 2023 21:17:30 GMT

Confirmation code can be received by email.

Click on: ‘Didn’t get a code’ and you will get more options.