topic Re: Is there still Autopay reward $2? in Get Support

Is there still Autopay reward $2?

AliceLeiLei — Wed, 18 Oct 2023 01:56:01 GMT

Is there still an Autopay reward of $2? I did not see it on my account.

Thank you!

Re: Is there still Autopay reward $2?

hTideGnow — Wed, 18 Oct 2023 01:57:47 GMT

no more Autopay rewards for newly activated account. All new accounts will be on Public Points. No $2 Autopay discount but you earn 5% in points. You can redeem for $15 bill credit whenever you got 15 points

Re: Is there still Autopay reward $2?

AliceLeiLei — Wed, 18 Oct 2023 02:03:54 GMT

Thank you!

Is the name of that "Welcome Present", which is 5.00 Points? And 1 point = 1$ to redeem for the phone bill?

Re: Is there still Autopay reward $2?

hTideGnow — Wed, 18 Oct 2023 02:07:38 GMT

HI @AliceLeiLei

Welcome point is a one time 5 points. You cannot redeem 1 point, you have to have 15 points first and then go to the rewards catalogue and redeem for $15

And you will get 5% in points after each renewal.

On every anniversary, you will get a 10 points bonus. And you can also refer your friends. Any friend joined, you get 1 point every month as long as your friend is here

Re: Is there still Autopay reward $2?

AliceLeiLei — Wed, 18 Oct 2023 02:14:31 GMT

Thank you for the explanation! A couple more questions.

5% in points after each renewal - is it 5 points for autopay each month?

How about the old Loyalty Pays? 4 years worth how many points each month?

How about Refer-a-Friend? 1 point each month?

Thank you!

Re: Is there still Autopay reward $2?

hTideGnow — Wed, 18 Oct 2023 02:18:55 GMT

HI @AliceLeiLei

no more Autopay required. 5% to your plan amount. So, if you have a $50 plan, you get 2.5 points You can same points back with add-on purchase

Sorry, no more loyalty rewards, you get only the 10 points for Anniversary

Refer a friend. Give your code to your friend. They join, and they will get $10 one time, but you get 1 point for every month they are here. (and you use a friend code to join to get the $10 one time?)

Re: Is there still Autopay reward $2?

AliceLeiLei — Wed, 18 Oct 2023 02:34:27 GMT

Thank you very much for the detailed info!

Yes, I used a friend code to join to get the $10 one time, it will be available soon per agents' help.

Re: Is there still Autopay reward $2?

BlueCaro — Wed, 10 Jan 2024 13:20:51 GMT

So basically, there's no advantage now to set up autopay?

Re: Is there still Autopay reward $2?

computergeek541 — Wed, 10 Jan 2024 13:33:22 GMT

@BlueCaro wrote:
So basically, there's no advantage now to set up autopay?

For customers on the points system, all autopay does is make it so that plan payments are made automatically for renewals.