topic Re: Payment History in Get Support

Payment History

gwen12 — Tue, 17 Oct 2023 16:10:43 GMT

Hello, I'm trying to view my payment history but it is not loading. Is anyone having the same issue?

Re: Payment History

hTideGnow — Tue, 17 Oct 2023 16:12:52 GMT

HI @gwen12

work for me just now

Please use Incognito/Private/Secret mode on your browser to login My Account and try again.

If same, Try PM app

Re: Payment History

JRod — Tue, 17 Oct 2023 16:15:21 GMT

@gwen12

I just tried accessing my payment history using the app and it loaded pretty quickly. Sometimes the website is just incredibly finicky and slow. Be patient with it and it will load eventually.

You can also try clearing your browser cache and data, and then try opening up the page again in an incognito window if it continues to give you issues.

Re: Payment History

gwen12 — Tue, 17 Oct 2023 16:17:05 GMT

Thank you for your help!

Re: Payment History

gwen12 — Tue, 17 Oct 2023 16:17:14 GMT

Thank you!

Re: Payment History

Kmanthek9 — Tue, 17 Oct 2023 18:29:10 GMT

I had the same problem when I first downloaded the app. But it fixed itself after a couple hours