topic Re: Add Ons in Get Support

Add Ons

sherm — Wed, 18 Oct 2023 05:49:56 GMT

Can I get reimbursed for an Add on as I put the wrong one on the phone while in the USA.

Re: Add Ons

CharlieWhisky — Tue, 17 Oct 2023 13:19:20 GMT

Public Mobile is prepaid but you can explain your situation to a agent by private message with this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Add Ons

HALIMACS — Tue, 17 Oct 2023 13:37:08 GMT

@sherm

to add to @CharlieWhisky reply, Public Mobile will likely place a credit equal to the purchase amount into your available funds to use for future services or to instead choose the correct/desired add on.