topic Re: Texting trouble in Get Support

Texting trouble

KwH — Mon, 16 Oct 2023 15:07:00 GMT

When I try to send a photo in text or sometimes just a text I get the message “mms messaging needs to be enabled to send this messsge” but my mms messaging is turned on.

Re: Texting trouble

hairbag1 — Mon, 16 Oct 2023 15:07:49 GMT

@KwH

is Data enabled in settings ? If not...enable it.

Re: Texting trouble

hTideGnow — Mon, 16 Oct 2023 15:09:45 GMT

hi @KwH

as it said, you were sending MMS. To send MMS, mobile data needs to be enabled. But no worries, it does not really use your data, just need it turned on for some technical reason

Re: Texting trouble

KwH — Mon, 16 Oct 2023 15:12:29 GMT

Cellular data is listed as secondary

Re: Texting trouble

hTideGnow — Mon, 16 Oct 2023 15:14:45 GMT

HI @KwH

are you using esim or mutliple sim card on iPhone?

you simply just need to enable mobile data

Re: Texting trouble

hairbag1 — Mon, 16 Oct 2023 15:16:37 GMT

You need to enable Data in order to take advantage of MMS type messages.

Re: Texting trouble

Meow — Mon, 16 Oct 2023 15:32:17 GMT

DATA has to be enabled in order to send/receive MMS but sending/receiving MMS will NOT use your data allowance.

Re: Texting trouble

BKNS27 — Mon, 16 Oct 2023 16:47:03 GMT

@KwH

If you have an iPhone, go to Settings>Messages>scroll down to MMS Messaging and see if it is enabled. Same with Send as SMS and enable.

Re: Texting trouble

KwH — Mon, 16 Oct 2023 18:37:00 GMT

I have an old SIM card still in the phone and a new esim. Could that be the problem?

Re: Texting trouble

BKNS27 — Mon, 16 Oct 2023 21:15:11 GMT

@KwH

No it shouldn’t matter.

Re: Texting trouble

KwH — Thu, 26 Oct 2023 15:35:09 GMT

I fixed it! I had to reset network settings under general settings on my iPhone.

[✅ .......... Luddite]