Re: Payment Method Update

DylanMcCullough — Thu, 12 Oct 2023 21:29:36 GMT

I've tried everything and it's still not letting me update my payment method, I need help.

Re: Payment Method Update

hTideGnow — Fri, 13 Oct 2023 13:14:05 GMT

it has been since yesterday, please try again today. Please use Incognito/Private/Secret mode on your browser to login My Account and try again. And you have another card to try?

If same, please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

And if you need to resume service first, you can buy a voucher from Shoppers Drug mart and then load it usign *611. At least get your service working first and will deal with the update with agent after

topic Re: Payment Method Update in Get Support

Re: Payment Method Update

Re: Payment Method Update