topic Re: billing in Get Support

billing

NT31 — Thu, 12 Oct 2023 16:09:08 GMT

I need a history of my billing and payments for 2023

Re: billing

hairbag1 — Thu, 12 Oct 2023 16:17:27 GMT

@NT31

if you log in to your account / Payment / Payment History...you can print that off.

added pic

Re: billing

HALIMACS — Thu, 12 Oct 2023 16:24:51 GMT

@NT31

recommend waiting until January to get the full year.

if you need it now, look at your usage, history and payment history and select the dates you require.

Re: billing

NT31 — Thu, 12 Oct 2023 16:50:50 GMT

Thank you Halimacs I will try that. have a great day

Re: billing

NT31 — Thu, 12 Oct 2023 16:52:18 GMT

Thank you hairbag1, I will try it. have a wonderful day.

Re: billing

NT31 — Thu, 12 Oct 2023 17:01:13 GMT

hi Halimacs, I tried but the payment tab does not show history, only the upcoming omount??? thank you

Re: billing

NT31 — Thu, 12 Oct 2023 17:02:41 GMT

Hi hairbag1, I tried but the payment option does not show history as your display, it only shows the upcoming payment amount and nothing else. Thank you

Re: billing

hairbag1 — Thu, 12 Oct 2023 20:26:33 GMT

@NT31

notice the picture I added to original reply...if you click on date range, then use the drop down that you can select dates back to the last 12 months.

Re: billing

NT31 — Thu, 12 Oct 2023 21:08:14 GMT

Hi hairbag1, what I am presented with is different than your picture - when I click on payments I only get one narrow panel with the date of upcoming payment due... no drop down / no other fields... I am frustrating dealing with Public because of the inconsistencies I keep stumbling on.

Also every time I sign in I have to enter a code from my phone even though I clicked this is trusted device multiple times - it just doesn't take effect

Thank you for all your help and support, it's this community that makes me stick to Public. have a wonderful evening.