topic Troubles Activating Account in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Troubles-Activating-Account/m-p/1068383#M746513 <P>Hi, I've been trying to buy a subscription plan and I have made an account. When I go to pay, it will say that it goes through but then there is something wrong with my account. When I try to complete activation and enter my email, they will send a code to my email in which I would input it but it would somehow be incorrect. I've tried multiple times with multiple codes being sent, but they all seem to come out to be incorrect. I also do not know if I have paid multiple times as it would say it goes through but only that something is wrong with my account.</P> Wed, 11 Oct 2023 17:24:17 GMT NR5 2023-10-11T17:24:17Z Troubles Activating Account https://productioncommunity.publicmobile.ca/t5/Get-Support/Troubles-Activating-Account/m-p/1068383#M746513 <P>Hi, I've been trying to buy a subscription plan and I have made an account. When I go to pay, it will say that it goes through but then there is something wrong with my account. When I try to complete activation and enter my email, they will send a code to my email in which I would input it but it would somehow be incorrect. I've tried multiple times with multiple codes being sent, but they all seem to come out to be incorrect. I also do not know if I have paid multiple times as it would say it goes through but only that something is wrong with my account.</P> Wed, 11 Oct 2023 17:24:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Troubles-Activating-Account/m-p/1068383#M746513 NR5 2023-10-11T17:24:17Z Re: Troubles Activating Account https://productioncommunity.publicmobile.ca/t5/Get-Support/Troubles-Activating-Account/m-p/1068389#M746517 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/334852">@NR5</a>&nbsp; &nbsp;Are you using the Public Mobile app? &nbsp;You need to use the app to complete the activation.</P> Wed, 11 Oct 2023 17:30:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Troubles-Activating-Account/m-p/1068389#M746517 Phil_Adelphus 2023-10-11T17:30:45Z