topic Re: Accidentally changed subscription in Get Support

Accidentally changed subscription

sacked — Wed, 11 Oct 2023 02:40:26 GMT

I accidentally changed my subscription and didn't say at next period, as I did not see the option. Any way to change it now that I got charged, I went from 1 month to 3 month.

Re: Accidentally changed subscription

BKNS27 — Wed, 11 Oct 2023 02:46:47 GMT

@sacked

I am surprise it didn’t give you the option to switch your plan on your Next Renewal Date.

If you switch your plan now, all your remaining subscription on your old plan is not prorated.

Re: Accidentally changed subscription

DennyCrane — Wed, 11 Oct 2023 03:02:02 GMT

@sacked No guarantee, but you could try to send a private message to @CS_Agent to ask them.