topic Re: @CS_Agent in Get Support

@CS_Agent

Andrew369 — Sat, 07 Oct 2023 22:41:03 GMT

I need to speak with someone now

Re: @CS_Agent

hairbag1 — Sat, 07 Oct 2023 22:44:56 GMT

what's the issue...maybe we can help before the CSA can.

added...use this link to message a CSA. Watch the little envelop icon on top right side of page will be highlighted when they respond.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: @CS_Agent

hTideGnow — Sat, 07 Oct 2023 22:45:04 GMT

hi @Andrew369 maybe faster to get an answer here of you tell us the issue

but if you iu want, here you are

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: @CS_Agent

Dunkman — Sat, 07 Oct 2023 22:59:54 GMT

@Andrew369

Public mobile customer service is not live. There is no live chat feature or phone number to call. Once you send a service ticket or private message, it will usually take a few hours for CSA to respond.

Any issues that you would like to share with the community members on the forum? We are customers like yourself, but often can provide advice that helps troubleshoot different situations. Often, posters do not need direct CSA involvement.